FAQs

When will my Order Ship?

Current Order turn around is 3-5 Business' days. If I am experiencing high volume of orders turn around can take up to 7 days. All orders are shipped via USPS. Actual delivery time will depend on the shipping method selected and can usually take between 2-5 days to arrive within the US. 

We currently do not offer international shipping 

My Order says it shipped but there is no update on tracking?

If your tracking has not updated , Please allow 1-3 days for tracking to be updated. Once a package is dropped off at the post office they are responsible for updating tracking and can sometimes take a few days for them to update their system. 

Can I cancel, Return or Refund my order?

Order Cancellations are not accepted. All Sales are final. If you have any problems or concerns with your orders please email me as soon as possible. I strive to have happy costumers, and would be happy to do my best to fix any problems. 

My package was stolen or arrived damaged what do I do next?

Items are carefully packaged for protection during shipping, once order is shipped I am not responsible for any damages made during shipping . Any claims to be made for lost, damaged, or stolen packages are the customers responsibility to contact USPS. 

As always I strive to give my customers the best shopping experience , If you have any concerns with your order or need further assistance please feel free to email me and I'd be happy to help. 

If you have a question about your order please send us an email. To better assist you, please include your order number and name with your message . 

Please allow up to 24 hours for a reply.

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COUPONS, SALES AND DISCOUNTS  

  • COUPON CODES : Codes must be applied when placing your order. Discounts cannot be applied to existing orders. 
  • FREE SHIPPING : Applies only to US Domestic Orders. Free shipping includes Standard Shipping - USPS first class package (tracked) . Unless other shipping option applies due to size or weight. If you would like priority mail or express shipping options please do not use the code and pay for the shipping option you'd prefer

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